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Evidence Guide: ICTTEN432 - Identify requirements for customer telecommunications equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN432 - Identify requirements for customer telecommunications equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to identify services required

  1. Contact customer to arrange access to site, identify customer equipment and discuss customer requirements
  2. Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures
  3. Confirm details of proposed customer equipment
  4. Establish intended uses of customer equipment to assist in identifying cabling requirements
  5. Establish cabling requirements with customer
  6. Locate existing facilities and systems including network facilities
  7. Verify building construction by observation and confirm accessibility
  8. Utilise existing floor plans and integrate into subsequent documentation
  9. Notify customer, as required, that equipment or cabling location may incur additional cost
  10. Prepare a report on required services
Contact customer to arrange access to site, identify customer equipment and discuss customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm details of proposed customer equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish intended uses of customer equipment to assist in identifying cabling requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish cabling requirements with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate existing facilities and systems including network facilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify building construction by observation and confirm accessibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise existing floor plans and integrate into subsequent documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer, as required, that equipment or cabling location may incur additional cost

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a report on required services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish availability of and access to existing cabling

  1. Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken made about extent of new cabling required
  2. Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, regulations, codes and standards
Calculate capacity of existing cabling against proposed usage to ensure appropriate decisions are taken made about extent of new cabling required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect cabling to ensure compliance with ACMA regulations, relevant legislation, regulations, codes and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete required reports and documentation

  1. Complete all required documents promptly and accurately according to enterprise policy
  2. Prepare a report on cabling infrastructure and equipment according to customer requirements
  3. Obtain customer confirmation of documented requirements as required
  4. Distribute relevant documentation promptly to required parties
  5. Obtain sign-off from customer
Complete all required documents promptly and accurately according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a report on cabling infrastructure and equipment according to customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain customer confirmation of documented requirements as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute relevant documentation promptly to required parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain sign-off from customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge